SUCCESS STORY

CD Choices

CD ChoicesCD Choices

Consumer Directed Choices (CD Choices) is a nonprofit organization founded and managed by people with disabilities and their families.

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The Challenge

Tronvig Group partnered with DCW to assist their client, Consumer Directed Choices, who faced challenges introducing the NYC market while maintaining a strong brand presence in the Hudson Valley and Upstate NY.CD Choices needed help achieving key performance indicators, including increasing form submissions from consumers, job portal account creations for recruitment, and Salesforce leads for all categories, including closed converted leads.

The Approach

DCW developed a full-funnel media strategy to drive awareness, visits, consideration, and conversions for Consumer Directed Choices. We used Salesforce data with 1-to-1 match backs to pinpoint the most effective media channels and regions for maximizing lead potential. This approach ensured that all stages of the customer journey were addressed and optimized for better results.

The Results

2,818+

Lead Forms Generated

18%

Average SEM CTR

+89%

Increase in Conversion Rate over the Campaign

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